Full-service IT support for organizations that want a predictable, monthly budget.
Designed to keep your organization within a defined budget, ManageIT includes services and support products that enable DataLink to maintain and manage your organization’s network. DataLink keeps your IT healthy by proactively addressing problems detected by industry-leading monitoring products and solutions we deploy at your locations.
ManageIT includes…
- Guaranteed response time window of 4 business hours
- First-attempt repair is always offsite to save on unnecessary travel charges and onsite minimums
- Dedicated primary Technical Consultant who visits you onsite to review your network health 4 times each year
- Business Solutions Consultant provides high-level onsite consultations 2 times each year
IT Support Products required with ManageIT…
- Sentinel for Servers – set up on all of your servers
- Sentinel for Networks – set up at your main site and all remote offices
- Sentinel for Workstations – covers all of your users’ primary office devices
- ProtectIT for Servers – backs up all of your organization’s servers
- ProtectIT for Workstations – backs up all of your users’ office devices
Other product offerings available…
- Hosted Email w/Spam Filtering
- Spam Filtering
- ProtectIT – Server BDR
- ProtectIT – Offsite Data Storage
Extra project assistance is always available…
- Installing a new business application
- Moving to a new site location or expanding an office
- Adding a new site location
- Changing and / or upgrading hardware
- Changing and / or upgrading software
We Make IT Easy
When handling today’s IT challenges is keeping you up at night, DataLink has solutions that help you rest easy – at a cost that makes sense.
