Protect Yourself from Bank Text Message Scams

Fraudsters are leveraging text messages to impersonate banks and deceive consumers. These scams, often referred to as “smishing,” are becoming increasingly sophisticated. Here’s what you need to know to stay ahead of the scammers.

How Smishing Scams Work

Fraudulent text messages are designed to mimic legitimate bank communications. They often:

  • Appear authentic, using spoofed phone numbers or short codes.
  • Pose as fraud alerts or account warnings.
  • Contain links or phone numbers urging immediate action.

These messages might claim an unauthorized transaction occurred on your account. You need to verify a recent charge by replying “Yes” or “No.”

Engaging with these texts—whether by clicking a link or replying—confirms your number is active, opening the door for further exploitation.

The Scammer’s Playbook

Once you engage, scammers may escalate their tactics:

  • They’ll pose as a fraud investigator and call you, creating urgency to extract sensitive details like passwords, account numbers, or Social Security numbers.
  • Clicking on links in the message might redirect you to fake websites designed to steal your information or install malware on your device.

Does Your Bank Use Texts?

Yes, many banks use text messages for legitimate purposes, such as:

  • Verifying your identity through authentication codes.
  • Sending financial alerts for transactions or balance updates.
  • Confirming suspicious activity with fraud verification texts.

However, banks will never ask for personal details like passwords or PINs via text.

Spotting a Scam: Red Flags

To determine if a text is legitimate:

  • Content: Banks won’t ask for sensitive information via text.
  • Sender’s Number: Verify suspicious texts through official bank channels, not the number in the message.
  • Formatting: Watch for typos or unusual phrasing—common signs of scams.

What is Spoofing?

Spoofing occurs when scammers manipulate caller IDs or text headers to appear as trusted sources. Even if a message looks legitimate, always verify its authenticity by contacting your bank directly using the number on your debit card or official website.

Golden Rules for Protection

  • Never Share Verification Codes: Banks won’t request these via text or call. If someone asks, it’s a scam.
  • Avoid Sharing Sensitive Details: Keep passwords, PINs, and account numbers private—even if the request seems urgent.

What to Do If You Receive a Suspicious Text

  • Delete it immediately without replying or clicking any links.
  • If unsure, contact your bank directly using verified contact details.

If You Fall Victim

Act quickly:

  • Report the incident to your bank using their official phone number.
  • Secure your accounts by changing passwords and PINs immediately.

Text scams are evolving rapidly, but staying informed and vigilant can help protect your personal and financial information. 

Need help with cybersecurity and fraud prevention? DataLink gets IT Security done. Contact us at: (410) 729-0440Email