Designed to keep your organization within a defined budget, ManageIT includes services and support products that enable DataLink to maintain and manage your organization’s IT and networks.
DataLink keeps your IT healthy by proactively addressing problems detected by industry-leading monitoring products and solutions we deploy at your locations.
ManageIT includes…
- Guaranteed response time window of 4 business hours
- Dedicated primary Technical Consultant who visits you onsite to review your IT and network health 4 times each year
- Business Solutions Consultant provides high-level onsite consultations 2 times each year
ManageIT includes our core Support Product…
- Sentinel for Servers – set up on all of your servers
- Sentinel for Networks – set up at your main site and all remote offices
- Sentinel for Workstations – covers all of your users’ primary office devices
- ProtectIT for Servers – backs up all of your organization’s servers
- ProtectIT for Workstations – backs up all of your users’ office devices
Extra project assistance is always available…
- Installing a new business application
- Moving to a new site location or expanding an office
- Adding a new site location
- Changing and/or upgrading hardware
- Changing and/or upgrading software
Other DataLink Managed Service Plans
When handling today’s IT challenges is keeping you up at night, DataLink has solutions that help you rest easy…
- WatchIT – Proactive monitoring of your servers, workstations, and networks.
- RetainIT – A flexible IT support plan that offers budget control as well as hourly cost savings.
- AssistIT – For organizations needing occasional IT support on a non-priority basis.
We Make IT Easy… When handling today’s IT challenges is keeping you up at night, DataLink has solutions that help you rest easy – at a cost that makes sense.
Contact us today.
(410) 729-0440 | Email
