As a thriving family dental practice in Columbia, Maryland for over 10 years, Judd Dentistry offers comprehensive dental solutions for all ages. Their highly trained staff have years of experience that includes preventative and general dentistry, endodontics, dental implants and cosmetic dentistry – all with the goal of helping clients achieve and maintain a healthy, beautiful smile.

As the busy practice grew, so did its reliance on IT infrastructure. Unfortunately, they were depending on a tech support partner that was slow to respond to their help requests. Cabling was allowed to become disorganized, which made it time-consuming and difficult to troubleshoot problems, and IT systems were not upgraded or patched in a timely manner – exposing the practice to unnecessary risk.

When Judd planned to expand into a next-door office suite, they decided to end their frustrations with an unresponsive IT firm and bring in DataLink. Our team updated all their systems, relocated their server rack, and reordered and tagged all of the suite’s cabling.

“DataLink’s team knows what they’re doing,” said office manager Donny Judd. “They’re professional, easy to work with, and best of all – they follow through whenever I call!

With DataLink’s Managed IT services, Judd Dentistry is supported with remote monitoring of all systems and prompt hardware and software upgrades. In addition, DataLink provides Judd Dentistry with:

• Guaranteed response time window of 4 business hours
• Dedicated Technical Consultant who makes onsite visits to review network health 4 times each year
• Business Solutions Consultant who provides high-level onsite consultations 2 times each year

Getting the IT support you need shouldn’t be like pulling teeth. DataLink has solutions that Make IT Easy!

Contact us today.
(410) 729-0440 | Email