While past studies have recognized the impact of increased mobility on employee engagement, establishing business outcomes has been a missing link. The Economist Intelligence Unit quantifies these impacts in a recent study.
The global survey of 1,865 employees looked to define the key dimensions of a mobile-first employee experience, then demonstrate how each dimension contributes toward business performance. A number of key trends stood out…
- The ability to work anytime, anywhere is seen as having the single-biggest impact on employee productivity, with 49% of respondents saying it has the greatest impact on their productivity. Additionally, 38% of respondents identify this as having the greatest impact on how satisfied they are with their employer.
- The ability to collaborate effectively was rated the most important factor affecting creativity (38%). Another one-third of respondents said it has the greatest impact on their loyalty.
- 42% of employees say that the ability to access information quickly and easily has the greatest impact on their productivity levels. Currently, 54% of companies are providing access to the company network from any mobile device to support working anywhere in the office or remotely.
- For 32% of employees, being able to work anywhere within the office is the biggest contributing factor to their creativity, meaning a company can potentially gain more creative output just by offering some choice. A further 29% declare that workplace flexibility makes the biggest difference to their loyalty.
- The EIU study found that a respondent’s age was not a factor in how mobile technology impacts their performance and engagement. In fact, it dispels the popular notion that mobile working is the domain of the younger generation, making it even more critical for organizations to place mobile technology as a top priority. However, 40% of younger workers say they would never work for a company that did not allow them to use their own mobile devices for work, compared to 22% of all employees.
The report demonstrates that businesses have the opportunity to use their mobile technology strategies to influence the employee experience – and therefore the productivity, creativity, loyalty and satisfaction of their workers.
DataLink makes mobility easy… Contact us today at 410.729.0440 or sales@DataLinkTech.com.