Successful businesses understand the role of communications technology in building high performance organizations that help them save money and stay ahead of the competition. But if the technology is not used to its full potential, the consequences can be quite costly…
- Increased customer dissatisfaction when calls go unanswered
- Reduced productivity when there’s no easy way to track down voicemails, emails and faxes
- Slowed response time from not being able to bring appropriate expertise into customer calls
- Poor team performance when travel is not feasible and conferences are too difficult to set up
- Inefficient use of resources as the IT team struggles to administer standalone voice and messaging systems at multiple locations
When it comes to your IP phone system, adding Unified Communication capabilities extend the benefits of VoIP further than ever, allowing you to more easily connect with customers and colleagues, streamline business processes, and reduce network administration and communication costs. DataLink can help you accomplish all this, so you can…
- Connect co-workers, partners, vendors, and customers with the information and expertise they need
- Find out if colleagues are available before attempting to bring them into a call
- Access and share video on the desktop, on the road, and on-demand, as easily as making a phone call
- Make mobile devices extensions of the corporate network so on-the-go employees can be productive anywhere
- Facilitate better team interactions, bringing together individuals, virtual workgroups, and teams
- Innovate across the value chain by integrating collaboration and communications into applications and business processes
Our UC Solutions Offer…
- Savings in IT staff time with browser-based system administration
- No more expensive tech visits for moves and changes
- Easily network and centrally manage multiple locations
- Unified Messaging that combines Voicemail, Email and Fax in one box
- Support for advanced apps and productivity tools: Presence, IM, PC call control, CRM screen-pop, and more
- Automated personal assistants and speech interfaces
- On-the-fly conferencing and web collaboration that gets teams together quickly, saving the time and expense of travel
- Mobility solutions and work-at-home phones that mirror the phones in the office
- Affordable contact centers that let customers reach sales and service teams, even at remote locations
DataLink can help you get the most out of VoIP. We have UC solutions that are right for your organization. Contact us today at 410.729.0440 or sales@DataLinkTech.com.
