With Remote Monitoring services from DataLink, small problems can be identified on your servers, devices and networks – and resolved before they get out of hand and drain your IT budget.
With monitoring software installed on servers, workstations and network equipment, DataLink technicians are automatically notified of any unusual problems or underlying issues that can cause downtime for your organization. Performance notifications are sent directly to DataLink’s Network Operations Center (NOC) for immediate resolution.
Critical operating system updates and security patches are performed as soon as they are released – all done automatically.
Covering single locations or a multi-location enterprise network, DataLink technicians proactively monitor your IT health and identify impending problems that can result in downtime…
- ISP connectivity via Ping
- Router availability and uptime via SNMP
- Switch availability and uptime via SNMP
- Firewall availability and uptime via SNMP
- VPN availability and uptime via SNMP
- Daily monitoring of DataLink-approved client backup system
- Automated notification of outages
- Remediation of potential issues upon client approval
Depending on the level of support you require, we’re ready to customize a service plan tailored for your business. DataLink makes watching and protecting your IT easy… Contact us today at 410.729.0440 or sales@DataLinkTech.com.
